About Me
With nearly twenty years of professional experience in institutional research, assessment, and higher education administration, I have developed extensive expertise in data analysis, institutional effectiveness, and building sustainable Institutional Research operations. My work focuses on helping colleges and universities strengthen their data capacity and use evidence to support strategic planning, accreditation, and student success initiatives.
I have worked at seven public and private colleges and universities accredited by the New England Commission of Higher Education and the Middle States Commission on Higher Education. Across these institutions, I have led major data reporting initiatives, designed institutional surveys, conducted statistical analysis using SPSS, Qualtrics, and other tools, and presented findings to senior leadership, faculty, and campus stakeholders.
I currently serve as Director of Institutional Research at Delaware County Community College, where I lead institutional reporting, analytics, and data initiatives that support enrollment management, student success, accreditation, and strategic planning. My work emphasizes practical and accessible data solutions that help faculty and administrators make informed decisions.
I recently earned a Doctor of Education (Ed.D.) in Educational Leadership from Virginia Commonwealth University, where I was also honored with the Outstanding Capstone Award. My doctoral research focused on improving student retention through data-informed advising practices, institutional collaboration, and stakeholder engagement.
Throughout my career, I have supported institutions in strengthening accreditation and institutional effectiveness processes. At Kean University and Saint Joseph’s University, I contributed to successful accreditation monitoring reports and institutional improvements. At Cambridge College, I implemented the first online course evaluation system serving more than 1,400 faculty members and achieved an 89% response rate within one semester.
At Saint Joseph’s University (2015–2019), I served as Assistant Provost for Institutional Effectiveness and Research and chaired the Institutional Effectiveness Committee. I led the development of a comprehensive institutional effectiveness framework that integrated student learning assessment, program review, planning, and resource allocation. I worked with campus leaders to establish clear processes, templates, and training programs that supported more than 200 academic and administrative annual reports each year. These efforts strengthened the institution’s ability to link assessment results with planning and decision making.
In addition to my institutional leadership experience, I have worked as an independent consultant supporting colleges and universities in developing Institutional Research offices, hiring and training IR staff, and building effective data systems. My consulting work emphasizes practical solutions and hands-on mentoring that help institutions build long-term internal capacity. Clients have consistently provided strong feedback and have frequently requested follow-up engagements.
I have presented at national and regional conferences including the Association for Institutional Research (AIR) Forum, the Middle States Commission on Higher Education Annual Conference, the Indianapolis Assessment Institute, and the Drexel Assessment Conference. I will present two sessions at the AIR Forum 2026 in Washington, DC, focusing on stakeholder engagement and advising analytics to support student success.
As an independent consultant, I help institutions navigate the challenges of a rapidly changing higher education environment. Whether strengthening Institutional Research operations, improving data reporting, or preparing for accreditation, my goal is to provide practical and effective solutions that support institutional success.
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Professional Experience
EDUCATION:
Virginia Commonwealth University, School of Education (Richmond, VA)
Doctor of Education (Ed.D.) in Educational Leadership (May 2026)
Boston College, Lynch Graduate School of Education (Chestnut Hill, MA)
Master of Education in Measurement, Evaluation, Statistics, and Assessment (MESA/ERME) (December 2006)
Anhui University, School of Foreign Studies (Hefei, China)
Bachelor of Arts in English (June 2002)
EXPERIENCE
Delaware County Community College (Media, PA)
Director of Institutional Research (2021–Present)
Leads institutional research, analytics, and external reporting initiatives at Delaware County Community College. Oversees data strategy, IPEDS reporting, institutional effectiveness reporting, survey research, and data governance to support strategic planning and student success initiatives.
Directed the implementation and campus-wide adoption of the ZogoTech analytics platform, improving access to actionable data across academic and administrative units. Collaborates with senior leadership, IT teams, faculty, and staff to develop data-informed solutions related to retention, enrollment, assessment, and institutional decision-making.
IERConsulting.com
Institutional Effectiveness & Research Consultant (2019–Present)
Provides consulting services for colleges and universities in institutional research, data analytics, reporting and visualization, technology integration, and evidence-based decision-making.
Saint Joseph’s University – Philadelphia, PA
Assistant Provost / Director of Institutional Effectiveness & Research (2015–2019)
Led university-wide institutional effectiveness, assessment, and research initiatives supporting strategic planning, accreditation, program review, and student success. Chaired the Institutional Effectiveness Committee and directed assessment planning across academic and administrative units.
Managed survey research, business intelligence reporting, and centralized data systems using tools such as Power BI, SPSS, SQL, Qualtrics, and Canvas data integrations. Oversaw institutional data warehouse initiatives and cross-functional analytics projects involving enrollment, learning outcomes, retention, and program evaluation.
Collaborated with university leadership, faculty, and external accrediting bodies to support evidence-based decision-making, accreditation reporting, and institutional improvement efforts.
Kean University – Union, NJ
Associate Director of Accreditation and Assessment (2012–2015)
Led assessment, accreditation, and institutional research initiatives supporting continuous improvement, academic assessment, and university planning. Collaborated with departments across the institution to develop assessment plans, program evaluations, and data-informed reporting practices.
Managed large-scale course evaluation and survey research projects involving more than 10,000 student responses, using SPSS, Power BI, Qualtrics, and predictive analytics methods to generate actionable insights for teaching, learning, recruitment, and student success initiatives.
Provided technical and analytical leadership for reporting systems, data analysis, and institutional effectiveness projects involving both qualitative and quantitative research methodologies.
Mitchell College – New London, CT
Assessment Coordinator (2010–2012)
Managed institutional research and assessment projects involving survey research, benchmarking, data visualization, and predictive analytics. Utilized SPSS, Power BI, Tableau, and national higher education datasets to support strategic planning and executive decision-making.
Cambridge College – Cambridge, MA
Institutional Researcher (2007–2010)
Supported institutional research, strategic planning, enrollment analysis, and accreditation reporting initiatives through data analysis, survey research, and executive reporting. Developed institutional dashboards, peer benchmarking studies, program health reports, and market analyses to support senior leadership decision-making.
Managed external reporting projects including IPEDS and other national higher education data submissions, while supporting grant applications and accreditation processes. Utilized SQL, SPSS, R, Tableau, and Jenzabar systems to develop data reporting solutions, data warehouse structures, and institutional analytics processes.
Conducted research on adult learning, retention, and higher education market trends to inform institutional planning and program development.
Boston College – Chestnut Hill, MA
Library Project Assistant (2006–2007)
Supported the development and management of the E-Scholarship @ BC digital library initiative through data analysis, system support, and reporting. Utilized SPSS to analyze user and system data and provide recommendations for service and reporting improvements.
Saint Anselm College – Manchester, NH
Program Assessment Assistant (Remote Internship) (2006)
Supported academic and administrative assessment initiatives through survey design, statistical analysis, and reporting. Assisted with instrument development, reliability analysis, and SPSS-based data analysis to support continuous improvement efforts.
Zhejiang University of Science and Technology** – Hangzhou, China
English Instructor (2002–2004)
Taught college-level English courses and developed instructional materials and assessments. Supported student learning and assisted with training and supervision activities.